One inventory truth across every store and your online channel.
OpsUI gives ANZ retailers real-time stock visibility across every physical store and online channel — ship-from-store routing, click-and-collect workflow, returns receiving at any location, all in one product. Pairs with your POS and Shopify or WooCommerce.
The same three problems, every time.
- §01
Stock visibility per store is fiction
The website shows in-stock. The Wellington store has zero. Auckland has six. Customer ordered. No one knows where the order should ship from.
- §02
Click-and-collect is manual
Online order placed for store pickup. Someone in head office emails the store. Store staff dig through the back. Customer has been waiting 24 hours for a "ready to collect" SMS.
- §03
Returns at one store, sale at another
Customer bought online, returns in Christchurch. Christchurch has nowhere to put it. The system does not know the unit should go back into Auckland's pool. Stock sits in a corner for three weeks.
4 modules, à-la-carte, NZ$1,446 / month all-in.
Inventory Management owns the per-location stock pool; Order Management owns the ship-from-store routing logic; Returns Management owns the disposition flow. POS integration is scoped during rollout against your existing POS platform.
Inventory Management
Stock by SKU, bin, batch and location with full transaction history
FromNZ$399 / moOrder Management
Order capture, status, priorities and pick-task generation in one module
FromNZ$399 / moShipping/Outbound
Pack queue, label print, tracking and end-of-day manifest
FromNZ$299 / mo- Rollout
Returns Management (RMA)
RMAs, inspection, restock, refund and a customer return portal
FromNZ$349 / mo
These modules are recommended — not required. Mix in or drop out anything that does not fit your operation. Pricing scales linearly with the modules you keep.
The honest answers.
Does OpsUI replace my POS?
No. POS stays on your existing platform (Vend / Lightspeed / Square / Shopify POS). OpsUI sits behind it as the inventory and operations layer — stock counts, ship-from-store logic, returns workflow, omnichannel order routing. The POS handles the customer-facing checkout; OpsUI handles the operations behind it.
Can OpsUI route ship-from-store dispatches?
Yes. The Order Management module routes online orders to the optimal fulfilment location based on real-time stock, proximity to the customer, and shipping cost. A store that has the unit and is closer to the customer wins the dispatch over a central DC further away.
How does click-and-collect work in OpsUI?
Online order placed → assigned to the customer's preferred store → store staff get a pick list on their phone (Bluetooth scanner attached) → they pick the unit, mark it ready → customer gets the "ready to collect" SMS or email automatically. No head-office email step.
Does this work for franchise retailers with separate ownership?
Yes, with caveats. Multi-store franchises where each store has separate inventory ownership and accounting can run OpsUI per franchise. Centralised franchises (where head office owns inventory and stores are dispatch nodes) is the simpler shape and what OpsUI is built for by default. Scope during implementation.
Retail & Omnichannel? Let's scope it.
Walk us through your current setup and we will show you which OpsUI modules fit, what the rollout looks like, and where the gaps are.