International dispatch that does not need a separate tool.
DHL Express and DHL eCommerce labels, tracking, and customs handoff connected through the Shipping/Outbound module — so cross-border orders ride the same lifecycle as domestic.
DHL dispatch, on the same screen as the rest of ops.
- §01
Express and eCommerce both
DHL Express (time-definite international) and DHL eCommerce (lower-cost cross-border parcel) are supported through the same dispatch workflow.
- §02
Customs paperwork on the right docs
Commercial invoice and customs declaration data prefill from order and product records — no separate spreadsheet for cross-border SKUs.
- §03
Tracking back into the order
DHL tracking events flow back into the order timeline so support sees “Cleared customs” without leaving OpsUI.
- §04
Your DHL rates, no markup
OpsUI plugs into your existing DHL account — your contracted rates carry through. We do not resell carrier services.
Order in, label out, manifest done.
Four stages, one screen — the same shape OpsUI runs for every carrier so dispatch teams do not relearn the workflow per customer.
- §01On order entry
Service selection
Carrier service and rate are selected from your configured DHL setup as the order is captured — no separate console.
- §02At pack
Label workflow
Carrier-ready labels and packing references print from the pack station against your DHL account.
- §03In transit
Tracking references
Tracking numbers and dispatch events stay attached to the order timeline so support and ops see status in one place.
- §04End of day
Manifest handoff
Manifest and dispatch handoff are prepared from the dispatch queue ready for DHL — direct API, aggregator, or file-based depending on scoping.
OpsUI's Shipping/Outbound module owns the dispatch workflow — labels, tracking, manifest, and dispatch events. The specific DHL connector (direct API, aggregator, or file-based handoff) is confirmed during scoping against your existing account and account type. No iPaaS in the path.
The honest answers.
Does this work for DHL Express, DHL eCommerce, or both?
Both — they sit on different DHL APIs, but both flows fit the same OpsUI dispatch lifecycle. The right product is selected at order entry based on the service you choose.
What about customs documents for cross-border shipments?
Commercial invoice and customs declaration data are populated from the order and product records already in OpsUI. Manual data entry per international order disappears.
Already dispatching with DHL? Let’s wire it in.
Walk us through your current DHL setup and we’ll show how the Shipping/Outbound module fits — labels, tracking, and manifest, all from inside OpsUI.